Shipping and Refund Policy
Non-returnable
Unfortunately, we do not accept returns. We work with supplies all around the world and it would make or business more complicated. So we decided that It would be better if we had a no-return policy!!
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchange
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Cancelling Order
You must cancel your order within 24 Hours. No need to explain or any justifications why.
Refunds
If the product has not arrived, or was damaged on the way, and you want to ask for a refound. Please contact us!! devycontact.info@gmail.com.
Please inform us and add all the informations we need to know, such as:
- Detailed photos of the product
- Dates
- Specific details of what happened and how the product arrived.
Our team will review your details and If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at devycontact.info@gmail.com.
If more than 15 business days have passed since we’ve approved your return, please contact us at devycontact.info@gmail.com.